By Jessica Hall October 20, 2022
– Mike Steinbach, head of Citibank’s fraud prevention unit
– Steinbach
Fraudsters have gotten smarter and can closely imitate emails and text links from real companies.
Don’t provide any personal account or identifying information in response to any communication you receive by phone, text or email.
Vary the passwords you use for all financial accounts and ideally change them every three months.
Instead, contact your bank yourself to review your account activity and information.
Resist the urge to act quickly. Criminals urge their victims to act fast to protect a device or account.
Explain scams that target older adults to grandparents and other older family members and friends.